Internet Outage.

Schools on the emPSN Network that have Netsweeper filtering will be impacted by the current issue.

emPSN, Nasstar & Netsweeper are aware of the current issue, and it is being investigated as a priority. 

The latest updates can be found via the following link. 

Potential Netsweeper Explicit Proxy Issue

We will continue to monitor their status page and provide you with updates as and when we have them.

If you are experiencing an issue, and need to contact us, please use one of the following methods.

  • Halo: https://itschoolsupport.haloitsm.com
  • Phone: 016295 37777, option 1
  • Email: ITSchoolSupport@derbyshire.gov.uk
 

We apologise for any inconvenience and thank you for your understanding.

 

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All of our service offerings have been redesigned from the ground up, offering greater clarity and better value for you. Whether you are looking for a Single Year Agreement or something long-term with one of our Multiyear agreements. IT School Services has got you covered.

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