emPSN, Nasstar & Netsweeper are aware of the current issue, and it is being investigated as a priority.
The latest updates can be found via the following link.
Potential Netsweeper Explicit Proxy Issue
We will continue to monitor their status page and provide you with updates as and when we have them.
If you are experiencing an issue, and need to contact us, please use one of the following methods.
- Halo: https://itschoolsupport.haloitsm.com
- Phone: 016295 37777, option 1
- Email: ITSchoolSupport@derbyshire.gov.uk
We apologise for any inconvenience and thank you for your understanding.